Quality & Certification
Committed to excellence through UNI EN ISO 9001:2015 certification and continuous improvement.
Commitment to International Standards
CIAR S.p.A. implemented a Quality Management System aligned with ISO 9000 standards to enhance business performance and establish a culture of structured improvement.
The certification UNI EN ISO 9001:2015 ensures consistent compliance with customer and regulatory requirements.
Key Quality Objectives
- Consistent compliance with regulatory standards
- Increased customer satisfaction
- Effective risk & opportunity management
- Demonstrated quality system compliance
Process Approach & PDCA Cycle
The ISO framework follows the Plan-Do-Check-Act (PDCA) cycle, ensuring structured process control, resource optimization, and continuous improvement.
The 2015 revision introduced risk-based thinking, strengthening preventive controls and operational stability.
Risk Management & SWOT Analysis
CIAR applies ISO 31000:2018 principles using diversified SWOT analysis across departments to monitor and manage risks effectively.
The Quality Plan maps both information and product flows, ensuring transparency, traceability, and operational excellence.
Continuous Improvement & Certification
This quality chain develops from the structured Quality Plan through the control of process variables, periodically audited both systemically and at product level. The management of claims further strengthens the path of continuous improvement.
The company has been certified since 1998 by ICILA, the certification brand of CSI S.p.A., part of the IMQ Group, providing certification services in the wood, furniture, and paper industry sectors.
